Ladies & Gentlemen co-owner Nancy Brown says not getting pros to handle company’s growth was her Biggest Mistake
by Marcia Pledger/Plain Dealer Reporter
When you take chances and focus on customer service, your business will grow. But you had better be prepared.
One bad move can quickly destroy everything you’ve worked for, especially if you mess up with finances and taxes.
Back in the mid-1970s, I took over an 800-square-foot salon in Painesville in the oldest shopping center in the state. It was the same year the law changed allowing men to get their hair done in beauty salons with women. I wanted men to feel welcome, so I called it Ladies & Gentlemen.